Shipwell API

The Shipwell Developer Hub

Welcome to the Shipwell developer hub. You'll find comprehensive guides and documentation to help you start working with Shipwell API as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Managing your API keys to authenticate requests with Shipwell.

Shipwell authenticates your API requests using your company's API keys. If you do not include your key when making an API request, or use one that is incorrect or outdated, Shipwell will return an unauthorized error.

Every company is provided with separate keys for testing and for running live transactions. All API requests exist in either production or sandbox, and objects—customers, shipments, quotes, bids, carriers, and so forth—in one mode cannot be manipulated by objects in the other. These environments are completely separated so that you may develop against the latest version without damaging your production data.

API keys are meant to be kept secret. API keys should be kept confidential and only stored on your own servers. Your company's API key can perform any API request to Shipwell but can be restricted with permissions. You can create keys for production and sandbox environments for your company.

Obtaining your API keys

send an email to [email protected] to setup

Use only your test API keys for testing and development. This ensures that you don't accidentally modify your live data objects in your supply chain.

If you don’t have an administrator or developer role, you may not have access to view your API keys in the Dashboard. Contact your Shipwell's account’s owner and ask to be added to their team as a developer.

Production and Sandbox modes

The production and sandbox modes function almost identically, with a few necessary differences:

In sandbox mode, external requests and integrations are mocked responses and will not actually access 3rd party systems or integrations. Carriers will not be setup or monitored, and transactions with your Financial Management System will not be accessed and data will not be shared. Many of the external integrations will fail to provide actual data (maps, routes, plans, eta updates, and tracking).

Keeping your keys safe

Your API key can be used to make any API call on behalf of your company, such as creating charges or performing payments, creating carriers, customers, and shipments that will cause billing, invoicing, and other workflows to execute. Treat your API key as you would any other password. Grant access only to those who need it. Ensure it is kept out of any version control system you may be using. Control access to your key using a password manager or secrets management service. For greater security, you should restrict API keys that limit access to, and permissions for, different areas of your company's supply chain data.

Restrict the permission of your API Keys

You may create different API keys to perform certain functions in your company. For example, you might want to create a read_only API key to read tracking and milestone events for your purchase orders and shipments. Additionally, if you would like to create purchase orders from your ERP, you can create an API key that is just permissioned to create purchase orders and does not have permission to do anything else in the system. It is best practice to only give the necessary permissions to an API key to keep your system safe.

Updated about a month ago


Managing your API keys to authenticate requests with Shipwell.

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