{"componentChunkName":"component---src-templates-simple-markdown-js","path":"/docs/direct-carrier-connections/dispatch/","matchPath":"","result":{"data":{"markdownRemark":{"html":"<h1 style=\"position:relative;\"><a href=\"#dispatch\" aria-label=\"dispatch permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"dispatch\"></div>Dispatch</h1>\n<p>Dispatch tenders a shipment to a specific carrier — asking them to commit to picking it up and hauling it — and follows that booking through to delivery.</p>\n<h2 style=\"position:relative;\"><a href=\"#how-it-works\" aria-label=\"how it works permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"how-it-works\"></div>How it works</h2>\n<p>A dispatch request is typically created from a rate you've already received (or, directly from shipment details). Like rating, dispatch is asynchronous: creating a dispatch request returns immediately, and the carrier's confirmation, and the shipment's progress, arrive as the booking moves through its lifecycle.</p>\n<h2 style=\"position:relative;\"><a href=\"#endpoints\" aria-label=\"endpoints permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"endpoints\"></div>Endpoints</h2>\n<ul>\n<li>\nPOST \n<code class=\"language-text\">/dispatching</code>\n — create a dispatch (tender) request.\n</li>\n<li>\nGET \n<code class=\"language-text\">/dispatching/{dispatch_request_id}/dispatch</code>\n — get the resulting dispatch.\n</li>\n<li>\nPOST \n<code class=\"language-text\">/dispatching/{dispatch_request_id}/cancel</code>\n — cancel a dispatch, where the carrier supports it.\n</li>\n</ul>\n<h2 style=\"position:relative;\"><a href=\"#dispatch-lifecycle\" aria-label=\"dispatch lifecycle permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"dispatch-lifecycle\"></div>Dispatch lifecycle</h2>\n<p>A dispatch generally moves from being tendered, to confirmed by the carrier, to dispatched, in transit, and finally delivered. Not every shipment passes through every stage, and a dispatch can be cancelled or end in an error at various points along the way. See <a href=\"/docs/direct-carrier-connections/statuses/#dispatch-statuses\">Statuses</a> for the full list of dispatch statuses.</p>\n<p>The current status and the confirmed carrier appear on the shipment itself, along with pickup and delivery details for each stop:</p>\n<p><img src=\"/b68a76459f044dd5ba168e71c87372f6/dispatch-status.png\" alt=\"A shipment showing a CARRIER CONFIRMED status badge, the connected carrier, and pickup and delivery stop details\"></p>\n<h2 style=\"position:relative;\"><a href=\"#carrier-response\" aria-label=\"carrier response permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"carrier-response\"></div>Carrier response</h2>\n<p>After a shipment is tendered, the carrier responds in one of three ways:</p>\n<ul>\n<li>\n<strong>Accept</strong>\n — the carrier commits to the booking.\n</li>\n<li>\n<strong>Decline</strong>\n — the carrier turns down the tender.\n</li>\n<li>\n<strong>Revoke</strong>\n — the carrier withdraws a booking it had previously accepted.\n</li>\n</ul>\n<p>You're notified as the carrier responds, so you can re-tender to another carrier if one declines or revokes. See <a href=\"/docs/direct-carrier-connections/statuses/#carrier-response-types\">Statuses</a> for the full list of carrier response types.</p>\n<h2 style=\"position:relative;\"><a href=\"#cancelling-a-dispatch\" aria-label=\"cancelling a dispatch permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"cancelling-a-dispatch\"></div>Cancelling a dispatch</h2>\n<p>A dispatch can be cancelled while it's still in an eligible stage (for example, before pickup). Cancellation is not available for every carrier — see <a href=\"/docs/direct-carrier-connections/supported-carriers/\">Supported Carriers</a>.</p>\n<h2 style=\"position:relative;\"><a href=\"#api-reference\" aria-label=\"api reference permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"api-reference\"></div>API reference</h2>\n<p>Coming soon.</p>\n<h2 style=\"position:relative;\"><a href=\"#next-steps\" aria-label=\"next steps permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a><div class=\"hidden-anchor\" id=\"next-steps\"></div>Next steps</h2>\n<p>Once a shipment is dispatched, <a href=\"/docs/direct-carrier-connections/tracking/\">track</a> it in transit and request the <a href=\"/docs/direct-carrier-connections/ebol/\">eBOL</a> and delivery <a href=\"/docs/direct-carrier-connections/documents/\">documents</a> as they become available.</p>","headings":[{"value":"Dispatch","depth":1},{"value":"How it works","depth":2},{"value":"Endpoints","depth":2},{"value":"Dispatch lifecycle","depth":2},{"value":"Carrier response","depth":2},{"value":"Cancelling a dispatch","depth":2},{"value":"API reference","depth":2},{"value":"Next steps","depth":2}]},"contentItem":{"data":{"lastModified":"2026-08-26T14:38:06.000Z","enableToc":null,"disableLastModified":null,"tocMaxDepth":null,"requestLogin":false}},"siteConfig":{"enableToc":true,"disableLastModified":false,"tocMaxDepth":4}},"pageContext":{"matchPath":"","id":"e3423fe5-bf34-54b4-b176-76282283fd96__redocly content/docs/direct-carrier-connections/dispatch/","seo":{"title":"Dispatch","description":null,"image":"","keywords":null,"jsonLd":null,"lang":null,"siteUrl":null},"pageId":"docs/direct-carrier-connections/dispatch.md","pageBaseUrl":"/docs/direct-carrier-connections/dispatch","type":"markdown","toc":{"enable":true,"maxDepth":4,"headings":[{"depth":1,"value":"Dispatch","id":"dispatch"},{"depth":2,"value":"How it works","id":"how-it-works"},{"depth":2,"value":"Endpoints","id":"endpoints"},{"depth":2,"value":"Dispatch lifecycle","id":"dispatch-lifecycle"},{"depth":2,"value":"Carrier response","id":"carrier-response"},{"depth":2,"value":"Cancelling a dispatch","id":"cancelling-a-dispatch"},{"depth":2,"value":"API reference","id":"api-reference"},{"depth":2,"value":"Next steps","id":"next-steps"}]},"data":{"title":"Dispatch"},"catalogInfo":null,"link":"/docs/direct-carrier-connections/dispatch/","sidebarName":"developerPortal","isLanding":false,"showPrevButton":null,"showNextButton":null,"apiVersions":null,"apiVersionId":null,"isDefaultApiVersion":null}},"staticQueryHashes":["1123603147","1302185487","1344209882","1398840060","1520077861","1975142765","2667623876","2950305614","3240152602","3743992808","561138138"]}